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Frequently Asked Questions
The Answers You Need
What are the payment options?
Payment is required at the time of ordering via paypal or bank transfer.
What is your return policy?
Returns are not accepted due to personalisation.
Do you offer gift cards?
We are currently in the process of setting up gift cards, We are also looking into bespoke gift wrap to save you the trouble!
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Watch this space!
What if my order doesn't fit?
We can provide a size guide and measurements upon request. Please ask if you are unsure as we are unable to refund personalised items
How long is delivery?
Our turnaround time is 2 weeks. If you require an item at short notice please contact us and we can see what we can do for you.
How long to expect a response
We are an independent business so it may take slightly longer for responses however we aim to reply within 48 hours
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